Privacy Policy

Last Updated: February 20, 2026

Welcome to LeadSync. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data when using our WhatsApp automation and chatbot service.

1. Information We Collect

• Your WhatsApp phone number
• Name (if provided)
• Messages, attachments or queries shared through WhatsApp
• Technical logs such as timestamps and message metadata

2. How We Use Your Information

We use the collected information strictly to:

• Respond to your queries through automation
• Help the Chartered Accountant support team resolve your issue
• Create internal support tickets when needed
• Improve AI response quality

3. Data Sharing

We only share your information with:

• The Chartered Accountant handling your request
• WhatsApp & Meta Cloud API infrastructure
• Internal systems strictly necessary for processing your ticket

We do NOT sell, rent, or trade your data.

4. Data Retention

We retain chat history and tickets only as long as necessary for business or legal reasons.

5. Your Rights

You may request:

• Access to your data
• Correction of your stored information
• Deletion of your data

6. Contact

For privacy-related questions, contact us at:
Email: [email protected]